Leases, rent and repairs
Running managed units through the year.
Leases
- Properties → Leases → New lease on a listing to rent. The rent becomes a schedule; add the post-dated cheques against it.
- Activate the lease when the tenant moves in; the unit shows as rented.
- Mark each cheque deposited, cleared (a receipt is issued) or bounced (the agent is told and the rent is owed again).
Renewals
- You are reminded 90, 60 and 30 days before a lease ends. On the lease, check how much the rent may rise (Dubai: enter the RERA index average) and offer the renewal; the tenant gets a letter.
- When they accept, the renewal lease is drawn up; activate it when it starts. If they leave, end the lease and the unit goes back on the market.
Repairs and owners
- Properties → Maintenance: tickets from tenants (their portal or Riya) and your team. Assign a vendor and enter the estimate; above your limit the landlord approves it on their portal.
- Mark the job done with its cost; it goes on the owner’s statement.
- Properties → Owners: pick an owner and a period, check the figures and issue the statement. It appears on the owner’s portal.
- Give tenants and owners their portal from the Portal tab on their contact page.