Synviora
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Riya for the studio

The two agents, what they can do in your workspace, and the automatic calls and messages along the year.

Set up

  1. Connect your Riya key in Settings → Riya & leads, then Settings → Riya for the studio → Set up Riya. It creates the enquiry line and client care agents with their tools; review and publish them in Riya Studio.
  2. Pick the booking page Riya books consultations on.

What they do

  1. Enquiry line: checks your dates, reads out packages, saves the brief as a job and books a consultation — and calls every new enquiry back within a minute.
  2. Client care: reads a client their dates, what they owe and where the editing is; records when they promise to pay; goes over the plan before the shoot.
  3. It quotes only what Synviora returns, never offers a discount, and hands anything else to you.

Automatic touches

  1. Switch on the ones you want: proposal follow-up, the call a week before the shoot, payment reminders and overdue calls, “your photos are ready”, picking favourites, album approval, a review request, and the anniversary call.
  2. WhatsApp messages need templates approved by Meta: the wording to submit is on the same page. Calls go out only in your calling hours, once per occasion, never to someone who opted out.
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