Getting started for real estate
From sign-up to taking leads the same day: your business, your team, your first listings, portals and Riya.
Sign up
- On the sign-up page choose Real estate as your industry, your country (UAE or India), and every kind of business you do: sales, rentals, off-plan resale, development or property management.
- Your workspace is set up for those: the menus, the deal pipelines in your country’s wording, and the Riya agents on offer. Change them any time in Settings → Workspace.
- To look around first, use “Add sample data” on the dashboard checklist. It adds a few listings, buyers and a viewing you can remove in one click.
Your agency
- Settings → Compliance: your legal name, trade licence and ORN (UAE) or RERA agent registration (India), address and phone. They print on every form and statement.
- Add each agent’s BRN (UAE) or RERA number on the same page. A listing cannot go live in the UAE without a valid permit; the rule is on that page too.
- Settings → Team: invite your agents. Each gets an email to set a password.
Leads coming in
- Settings → Portals: switch on the portals you use and copy each feed address into the portal’s back office. Leads from the portal arrive with the listing they asked about.
- Forward portal lead emails to your workspace’s lead address (shown on the same page) if a portal only sends email.
- Website forms and Meta lead ads: Settings → Riya & leads.
Riya on the phones
- Settings → Riya & leads: connect Riya with the two keys from riyabot.com.
- Settings → Riya for property: press “Set up Riya”. It creates the agents your business needs (enquiries, viewings, launches, collections, tenant line) with their scripts and tools.
- Submit the WhatsApp wording shown there to Meta for approval, then enter the approved template names and switch on the automatic touches you want.
- Attach a phone number and WhatsApp sender to each agent in Riya. New enquiries are then called within a minute.