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Riya for property

What each Riya agent does, and what it needs from you.

The agents

  1. Enquiry line: calls new leads, finds what they want, reads out matching listings and books viewings.
  2. Viewing assistant: confirmations, reminders and feedback calls. Project launch: calls enquiries for a new project.
  3. Collections (developers): instalment reminders and overdue calls. Tenant line (property management): rent, and repairs at any hour.

Rules it keeps

  1. UAE: calls only between 9 am and 6 pm, one unanswered attempt a day and two a week, never again after a refusal, and numbers on the Do Not Call Registry are skipped.
  2. India: the calling hours set for your workspace, within TRAI’s limits.
  3. It quotes prices, dates and amounts only from what the CRM returns, and hands anything it must not decide to a person.
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